Lengrise Privacy Policy

This Privacy Policy describes how Lengrise ("we", "our", or "us") collects, uses, and shares your personal information when you use our localization management platform ("Service"). Please read this policy carefully to understand our practices regarding your personal data.

1. Information We Collect

1.1 Account Information: When you register for an account, we collect your name, email address, password, and other information necessary for providing our services.

1.2 Profile Information: You may provide additional information such as job title, company name, and profile picture to enhance your user profile.

1.3 Content Data: We store the translation files, keys, and content you upload to our platform in order to provide our translation management services.

1.4 Usage Information: We collect information about how you interact with our Service, including log data, device information, IP address, browser type, and pages visited.

1.5 Cookies and Similar Technologies: We use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and provide personalized features.

2. How We Use Your Information

2.1 Providing and Improving the Service: We use your information to operate, maintain, and improve our platform, including processing translation requests and managing projects.

2.2 Communication: We may use your contact information to send service-related notifications, updates, security alerts, and support messages.

2.3 Customer Support: We use your information to respond to your inquiries, troubleshoot problems, and provide technical support.

2.4 Analytics: We analyze usage patterns to better understand how users interact with our Service and to improve its functionality and user experience.

2.5 Legal Compliance: We process your information as required to comply with applicable laws, regulations, or legal processes.

3. Sharing Your Information

3.1 Third-Party Service Providers: We may share your information with trusted third-party service providers who assist us in operating our platform, conducting business, or providing services to you.

3.2 Translation Services: When you use automatic translation features, your content may be processed by third-party translation services such as DeepL, Google Translate, or ChatGPT.

3.3 Business Transfers: If Lengrise is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

3.4 Legal Requirements: We may disclose your information if required by law, regulation, legal process, or governmental request.

4. Data Security

4.1 Security Measures: We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction.

4.2 Data Retention: We retain your information for as long as your account is active or as needed to provide you services. We may retain certain information for legitimate business purposes or as required by law.

5. Your Rights and Choices

5.1 Account Information: You can update or delete your account information through your account settings.

5.2 Data Export: You can export your translation data from the platform at any time.

5.3 Cookie Preferences: You can manage your cookie preferences through your browser settings.

5.4 Data Subject Rights: Depending on your location, you may have rights to access, correct, delete, or restrict the use of your personal information. You may also have the right to object to processing or request data portability.

6. International Data Transfers

Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country. We take appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at [email protected].

By using Lengrise, you agree to this Privacy Policy. If you do not agree with this policy, please do not use our Service.